ISO 9001 is an international process business model that is recognised across the globe. ISO 9001 has achieved global recognition as the requirements to satisfy contractual requirements for many industries. Over the years ISO 9001 has evolved & is now more user friendly. ISO 9001 helps businesses operate in a more simplified & structured way. It seeks to improve a business to ensure total customer satisfaction. Over the years many businesses have been ill - advised, this causes the system to restrict a businesses rather than support it. Systems of yesteryear often stagnate. Modernisation is required to ensure the system deals with today’s pressurised business environment.
Without top management support, ISO 9001 is going nowhere in your business. ‘Warning ISO9001 does work when the management wants it to work’
You can go tell the world & begin to bid for those contracts that you really want.
Customers will have confidence that your business has made a pledge & is committed in providing the best possible support to them in terms of product & service. They will probably know the detail required of the requirements of ISO 9001 & value you for it.
Even where ISO 9001 in already in place it is wise to review the system to ensure that it is correctly supporting the business. You may be surprised what benefits can be achieved for your business.